Shipping policy

We keep it simple, fast, and fair — so you can start feeling the SHIFT ASAP.

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📦 Shipping Rates (AUD)

Australia

• Standard: $10 (3–7 business days)

• Express: $15 (1–3 business days)

• FREE Standard on orders over $100

International

• Flat rate: $20 (7–14 business days)

• Duties & taxes not included — check with your local customs if unsure

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⏱ Order Processing

• Orders ship within 1–3 business days

• Orders after 12 PM AEST ship the next business day

• No shipping on weekends or public holidays

You'll get a tracking link via email as soon as your order hits the road.

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🔍 Tracking Your Order

Once your order’s shipped, we’ll send you tracking info.
You can follow it via the link provided or through the carrier’s site.

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⏳ Delays Happen

We aim to deliver on time — but weather, public holidays, or courier delays can happen.
If your order’s taking longer than expected, contact us at info@getshifthealth.com

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🧯 Damaged, Lost or Missing?

No stress.
Email info@getshifthealth.com with:

• Your order number

• Photos (if damaged)

We’ll sort it fast.